Ajira Leo

Senior Specialist Card Systems Job at NMB Bank

Senior Specialist Card Systems Job at NMB Bank

Senior Specialist Card Systems Job at NMB Bank
Job Title : Senior Specialist Card Systems  

Job Purpose

Responsible for second level card systems technical support , project implementation , card systems vendor management , security systems administration , card systems availability , cards recoverability , security and continuous improvement .

Main Responsibilities

  • Participation in the ICT workstreams of card business projects involving the setup of products in ATMs/POS terminals , Transaction switch , CMS , TPP systems , Acquiring Platforms , International Schemes systems , Card & PIN production system , E-Commerce , and Clearing & Settlement Systems , etc .
  • Provide technical support in the end-to-end life cycle of NMB card business
  • Second level support for branches & ICT Help desk on all NMB ATM cards issuance and other bank cards acquiring incidents
  • NMB’s contact point to the Third Party Processor (TPP) on Interface/integration issues , card issuing & acquiring issues , reconciliation & settlement issues , etc .
  • Extraction and upload (exchange) of Card data and any other information from/to TPP and other Platform Vendors;
  • Coordinate card production & personalization process internally as well as TPP until delivery of cards to branches .
  • Support applications & database infrastructure used for production , storage , distribution , processing , and usage of cards .
  • Accountable for end-to-end security of NMB cards and systems
  • Manage migration process of all proprietary NMB ATM cards to Card Scheme branded together with card production and personalization vendors .
  • Supervision of EMV and PCI certification process for all platforms , equipment , and terminals .
  • Support Value Added Services from different Channels including ATM , POS , Mobile , E-commerce , and Digital Payment Systems like QR code , etc .

Attributes

  • Strong knowledge of card business technology and products in the regional market
  • Ability to work in a fast-changing banking service environment
  • Ability to present technical data in a comprehensive , yet clear manner
  • Knowledgeable on Compliance and Mandates from Card Schemes
  • Good interpersonal , written , and oral communication skills
  • Demonstrated leadership and personnel management skills

Qualifications and Experience

  • At least a Bachelor’s degree in Information Technology Systems / Computer science / Computer or equivalent
  • Professional certifications in Transactions Switch & Card Management systems and HSMs .
  • Professional training/certification in EMV Compliance and PCI Security Standards will be added advantage
  • Certifications in Project management (Prince2) and IT Service Management (ITIL)
  • At least 7 years of relevant work /support/systems administration experience with ATM / POS Switch , Card Management systems , Hardware Security Module (HSM).
  • At least 3 years’ experience in International Payment card schemes technical environment , mainly Visa , MasterCard , and UPI .
  • Experience in International Payment card schemes production , operations , process , controls & security .
  • Experience working in a deadline-oriented environment/projects managing multiple operations simultaneously
  • Experience in Back up / Recovery and Systems / Business Continuity

NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer .

Please be advised that if you are not contacted within 14 working days of the advert closing date , then you have not been shortlisted .

“NMB Bank Plc does not charge any fee in connection with the application or recruitment process . Should you receive a solicitation for the payment of a fee , please disregard it .

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