Ajira Leo

Technical Staff Job at Halotel

Technical Staff Job at Halotel

Technical Staff Job at Halotel

Job Title : Technical Staff

Application deadline 2019-10-18

Qualification : Bachelor Years of Experience 2 years

The responsibilities will include :

  • Collaborate with internal and external groups to help identify and resolve issues affecting our services;
  • Operating all IT incident on the network;
  • Monitoring and ensuring the performing of IT field;
  • Writing the guideline , procedures, regulation of IP;
  • Process customer complaint;
  • Escalate issues and problems according to documented standard operating procedures;
  • Make accurate entries in shift logs of all events , issues , responses , and resolutions;
  • As the first line of defense , you will monitor systems and validate alerts using our array of monitoring tools .
  • Perform first-tier troubleshooting using tools and utilities to resolve system/network performance and related system/network issues .
  • Coordinate and implement network , software and hardware upgrades with the Network Operations and Development teams .
  • Install operating system software , patches , and upgrades .
  • Configure , optimize , and fine-tune monitoring systems .
  • Proactively work to refine documentation of systems/network , troubleshooting guides , policies , and procedures .
  • Work with the Network Operations team and Application Support Engineers to ensure maximum uptime of the system
  • Operating to deploy technical tasks( Reinforce bts , cable route , operation plans);
  • Diagnose , troubleshoot , and recommend fixes to connectivity issues .
  • Develop and maintain NOC policies , procedures , and tools;
  • Maintain client security levels and confidentiality of information;
  • Learn and follow company policies and procedures;
  • Performs other related duties as assigned .

QUALIFICATIONS :

  • Relevant university degree Qualification in the related field
  • 1-2 years of relevant work experience;
  • Working experience in telecommunication sector advantageous;
  • Transport (Motorcycle , car) add advantage .
  • Fluent in English (written/spoken);
  • Excellent writing skills , with the ability to make complex concepts easy to understand , while keeping content relevant and compelling;
  • Ability to analyze , interpret and explain employment law;
  • Proficient in Microsoft Office (Word , Excel , Outlook , and PowerPoint) and database management;
  • Strong analytical , critical reasoning , and problem-solving skills;
  • Influencing and negotiating skills to implement personnel policies;
  • Curiosity and a willingness to challenge organizational culture where necessary;
  • Organizational skills and the ability to understand detailed information;
  • Strong experience at developing and/or managing HR strategy in large organizations for Technical Staff Job at Halotel

Workplace :

All Tanzania Region

Employment benefits :

Attractive remuneration for Technical Staff Job at Halotel based on experience and business result outcome .
Company Health Insurance plan
Employee allowances .

CLICK HERE TO APPLY

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