Home Jobs Head, Priority Banking at Standard Chartered

Head, Priority Banking at Standard Chartered

Head, Priority Banking at Standard Chartered
Head, Priority Banking at Standard Chartered

Job: Retail Banking
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time
Employee Status: Permanent
Posting Date: 29/Jan/2020
Unposting Date: 13/Feb/2020

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit.  It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

KEY RESPONSIBILITIES

Deployment of client value proposition
In-country deployment of global value proposition and its enablers ensuring CVP is operationalized
Provide country insights to Group in design of CVP

Activating Acquisition

  • Implement  Priority acquisition programs.
  • Implement  global playbooks
  • Activating sources of leads to achieve business targets (MGM, digital, marketing campaigns, ecosystem, work with EB & alliances)
  • Ensure frontline is supported with adequate marketing tools, pitch-books
  • Manage cross-border referrals program and processes

Activating deepening strategy

  • Deploy activities to activate, build balances and deepen Priority client relationships
  • Prepare localized offers and campaign scripts
  • Deploy and work with CR teams on client engagement protocols.
  • Manage in country processes and programs for upsell, cross-segment client migration, ensuring client experience is maximized

Deploy global client journeys
Execute the globally-defined client journeys

Voice of Client
Use voice of client  to champion needs of clients and remove pain points or enhance client experience
EXPERIENCE/ KNOWLEDGE REQUIRED

Functional 

  • Excellent knowledge and relevant experience in related fields such as client segment, retail banking products, marketing  and/or analytics
  • Strong execution capabilities
  • Ability to lead and coordinate widely across multiple stakeholders to achieve outcomes
  • Analytical and strong numerical skills
  • Strong people management skill
  • Personal
  • Excellent communication skills
  • Ability to work with others to influence outcomes.
  • High level of energy to achieve desired outcomes
  • Passionate about clients

Apply now to join the Bank for those with big career ambitions.
CLICK HERE TO APPLY