QR22737 – Airport Services Duty Officer | Qatar Airways | Kilimanjaro

Organisation :Qatar Airways
Job Function :Ground Services
Division :Kilimanjaro – JRO
Employment Type :Full Time – Permanent
City :Africa | Tanzania | Kilimanjaro

Qatar Airways

Welcome to a world where ambitions fly high .

From experienced pilots to dynamic professionals embarking on new careers , Qatar Airways is searching for talented individuals to join our award-winning team .

We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world .

We offer competitive compensation and benefit packages .

About Your Job :In this role , you will be responsible for the overall control of the shift as a direct representative of the Airport Services Manager .  You will monitor the activities of all flights , staff and GHA as well as third party contractors to ensure an efficient operation that runs safely and punctually , on a daily basis .  You will also ensure punctuality and safety of all Qatar Airways operations .

Specific accountabilities include :

  • Responsible for the day to day operations and acts as a liaison between the airport service providers and users
  • Provides input and recommendations to management to improve the effectiveness of the daily operations
  • Responsible for ensuring passenger and aircraft handling conform to safety and security requirements
  • Manage and control manpower on the shift to optimise utilisation and maintain staff morale and discipline
  • Conduct spot-checks on operations and staff to ensure adequate standards are maintained
  • Responsible for resolving customer problems and complains effectively and liaising with all departments including customer relations to provide resolution
About You :To be effective in this role , you will need a bachelor’s degree combined with a minimum of four years of job-related experience with three of those years in an airline or reputed GHA at the supervisory level .  You will need a good understanding of Qatar Airways Conditions of Carriage , International Civil Aviation Safety and Security procedures in accordance with ICAO and IATA and local authorities .  You will also require knowledge of weight and balance , ramp handling and dangerous goods regulations .

You will need to be fluent (written and spoken) in English to perform this role .

Note : you will be required to attach the following :
1 . Resume / CV
2 . Copy of Highest Educational Certificate
3 . Copy of Passport
Last date of application :20-Nov-2019